Yes, all crystals, gemstones, products at Elegreence India are authentic and carefully sourced. Each item is selected for its natural quality, energy, and craftsmanship. Since crystals are natural, slight variations in color, shape, or size may occur.

Yes, Cash on Delivery (COD) is available on eligible orders within India. Availability may depend on your delivery location and order value.

Orders are usually processed within 1–2 business days and delivered within 4–7 business days, depending on your location. You will receive tracking details once your order is shipped.

Yes, Elegreence India offers a return or exchange if the product is damaged, defective, or incorrect. Please contact customer support within 48 hours of delivery with images of the issue for quick assistance.

Many of our items, such as crystal bracelets, frames, yantras, and puja kits, are designed for vastu. We recommend cleansing and intention-setting before use for best results.

To maintain energy and appearance:

• Avoid contact with water, perfumes, and chemicals

• Cleanse crystals periodically using moonlight, incense, or sound

• Store jewelry in a dry, soft pouch when not in use

You can reach us through the Contact Us page on elegreence.com, or via email/WhatsApp provided on the website. Our support team is happy to help with orders, guidance, and product queries.

Yes, many Elegreence India products are ideal for gifting and can be packed securely for special occasions. For bulk orders, corporate gifting, or festive requirements, please contact our support team for customized pricing and assistance.